Privacy policy
- Privacy policy
Introduction
Vital Care Family Practice (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, contact our office, or communicate with us by phone or text message.
Information We Collect
Personal Information
We may collect the following personal information when you voluntarily provide it:
- Name
- Phone number
- Email address
- Appointment requests or general inquiries
We do not collect sensitive medical information through our website forms.
Automatically Collected Information
When you visit our website, we may collect limited technical information such as:
- IP address
- Browser type
- Device type
- Pages visited
This data is used solely for website functionality and analytics.
How We Use Personal Information
Personal information collected may be used to:
- Respond to appointment requests or inquiries
- Communicate with patients regarding office operations
- Send appointment reminders or practice-related notifications
- Improve website functionality
- Comply with legal and regulatory requirements
Sharing of Personal Information
We do not sell, rent, or share personal information.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing purposes.
SMS Communications & Consent
If you consent to receive text messages from Vital Care Family Practice, you may receive text messages related to:
- Appointment reminders
- Scheduling updates
- Office notifications
Message frequency may vary. Message and data rates may apply.
Consent to receive SMS messages is voluntary and is not a condition of receiving care.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or call our office.
HIPAA Notice
Medical information shared with Vital Care Family Practice through in-person visits, phone calls, or secure systems is protected under HIPAA.
This website should not be used to submit urgent or sensitive medical information.
Data Security
We use reasonable administrative and technical safeguards to protect personal information. However, no online system can be guaranteed to be 100% secure.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Information
Vital Care Family Practice